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Marketing Table Discussion
8. Customer Service
    How can I get constructive fee . . .       06-13-00
       I have a way for you to accomp . . .       07-29-02
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Harddrv Posted on 29-07-02 3:51 PM     Reply
I have a way for you to accomplish this through your POS system. It called "Smart Check." Basically what we do is profile the sales groups of you menu, ( ie. entree, salads, apps, etc.). We then tell the system that is a customer orders anything from the specials group, the system automatically prints:

Thank you for trying one of our new salads,
if you could take a moment to let us know your thoughts about your dining experience, we would be grateful.
Please drop your comment in the jar at the hostess stand for a chance at a free meal!!

Poor Avg. Good Excellent
Food Quality 1 2 3 4
Taste 1 2 3 4
Presentation 1 2 3 4
Overall Value 1 2 3 4


Or any configuration you wish at the bottom of the guest check.

Let me know if you would like additional information.

David LaRock
CRS Texas